
If you downloaded iTunes from the Apple website, you can check for updates by going to Help (iTunes menu bar) > Check for Updates. If you downloaded iTunes from the Microsoft App Store, iTunes will be updated automatically.


These tips are important if you are trying to import photos or videos that are on the device or in the cloud ( iCloud): Please use the following quick tips first. See also: Windows iTunes Store Showing Gray Square Boxes Instead Of Artwork, Fix 1. After trying each step below, test to see if your issue is fixed. If you are also concerned about not being able to import your iPhone or iPad photos or videos to your PC, then this article is for you.
